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PLACE AN ORDER

We've updated our Agency Express training guide, download it and follow along with our training videos that go through the guide!

What if you offered your guests everything that was available at the Foodbank for $0.18/lb or less?...How would that change their lives - and your budget?

What's in stock is ever-changing, with new food, paper products, and personal hygiene supplies arriving daily. Start your order 8 calendar days before your pick-up or delivery, and then continue to edit it up until your order deadline. This practice will give you and your program guests so much more variety, and help you and your budget make the most of Foodbank membership.

Just learning or need a refresher?

Check out our Agency Express training guide and video series.

Need a new delivery?

Complete our Delivery Request Form if you do not have an existing delivery schedule. This form can be used to request new or one-time deliveries as well.
You do not need to fill out this form if you have existing standing appointments. 

Ready to shop?

Start by logging on to AgencyExpress.
If you do not have a login, email your assigend Agency Representative or orders@shfbmadison.org

Order Window:

UPDATE: The order window now begins 8 calendar days out instead of 12.
Orders must be received 3 business days prior to your pick-up or delivery date.

To receive your order on a…(place your order by...)

  • Monday (2 p.m. the previous Wednesday)
  • Tuesday (2 p.m. the previous Thursday)
  • Wednesday (2 p.m. the previous Friday)
  • Thursday (2 p.m. the previous Monday)
  • Friday (2 p.m. the previous Tuesday)

Warehouse Hours for Pick-up Orders and Agency Shopping:

  • Monday - Friday: 8:00am - 3:30pm, by appointment only
  • To schedule a reoccuring pickup appointment, call 608-216-7201 or email orders@shfbmadison.org 
  • To schedule an Agency Shopping appointment at our Distribution Center, call 608-216-7551 or email milesa@shfbmadison.org (Pronouns: They/Them) 

Need to Schedule a Delivery or Reoccuring Pickup?

Contact the Agency Services Coordinator at 608-216-7201.

Experiencing technical difficulties or have a problem with your order?

Contact the Agency Services Coordinator at 608-216-7201.